Your Customers Prefer Their Phone to Your Employees: Part II
By Ken RosenOur last post scratched at the implications of this shocking stat from a 10-country, Accenture study:73% of shoppers [...]
By Ken RosenOur last post scratched at the implications of this shocking stat from a 10-country, Accenture study:73% of shoppers [...]
By Ken Rosen Every once in a while, I get shocked in a Twitter chat. Today, it was: 73% of [...]
By Ken Rosen Our Sales and Marketing credo is: "If you want to sell to me, solve my pain. And [...]
As a high-school youth in a first poetry class, we faced the obligatory question: "What is poetry?" We were told: [...]
By Ken RosenOne of the fascinating things to me about social media is the quantitative analysis possible. 99% of the [...]
By Ken Rosen Execution matters. A lot. And the schism between strategy and execution is a myth. The fact is [...]
If I had a nickel... By Ron Weissman Having interviewed many VPs of Marketing (oops! I should say "CMOs," to [...]
By Ken RosenSummer movies show what computers can do…the Ringling Brothers & Barnum and Bailey circus shows what people can [...]
By Ken Rosen When Google Wave came out, I was one of the many who saw category after category of [...]